Refund policy

We only accept returns of damaged or defective products. 

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

Please email hello@daseinfragrance.com within 48 hours of delivery and be sure to include your order number, tracking information, and a brief description of the issue along with a photo. Items sent back to us without first requesting a replacement will not be accepted.